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National Cyber Incident Reporting Hub

A clean, guided reporting experience for citizens, organizations, and critical entities in Kenya.

INCIDENT HUB

What to do now

Use this first when an incident is active. It gives a time-based response sequence for containment and escalation.

Communication guidance

Use this when preparing updates for users, leadership, or the public to avoid panic, misinformation, and over-disclosure.

CII notification guide

Use this for CII/essential service incidents that require structured notification details and severity-based escalation.

CONTACT

Shareable submission form

Keep the intake form on a dedicated URL for sharing and embedding across pages, campaigns, and communications.

Open form

Response flow

01. Contain the incident immediately and preserve evidence.

02. Classify impact and identify reporter profile.

03. Submit the official report using the dedicated form URL.

04. Maintain follow-up updates until recovery is stable.

Reporter profiles

01. Citizen / Foreigner

Account compromise, phishing, fraud, impersonation, suspicious digital activity.

02. Private Organization

Incidents affecting enterprise systems, staff, customers, operations, or data.

03. Government Organization

Public-sector incidents requiring coordinated institutional handling.

04. CII / Essential Entity

Critical or essential service incidents requiring priority reporting and escalation.